Refund & Returns Policy (UK Only)

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Returns

• You have 14 calendar days from receiving your order to request a return.

• Items must be unused, in original packaging, and in resaleable condition.

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Non-Returnable Items

• Personalised or custom-made products

• Perishable goods

• Gift cards

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Refunds

• Refunds are processed once we receive and inspect returned items.

• Refunds will be issued to the original payment method within 7–10 business days.

• Shipping costs are non-refundable unless the item was faulty, damaged, or incorrect.

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Exchanges

• We only replace items if they are defective, damaged, or incorrect.

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Return Shipping

• Customers are responsible for return postage unless the item was faulty or incorrect.

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Contact Us

📧 info@landmx.co.uk
📍 LandMX Ltd, 61 Bridge Street, Kington, HR5 3DJ